A Product Designer who delivers

I’m a Product Designer with 15 years of experience in mobile and service design. I specialize in end-to-end design ownership, with a proven track record of delivering customer-focused solutions for everything from internal tools, to web services, to consumer mobile apps.

  • Amazon GameLift Streams – Autoscaling Feature Design

    Amazon GameLift Streams – Autoscaling Feature Design

    I was design lead to help bring a new streaming service from early concept to private beta on a tight timeline. This service allowed game publishers, studios, and developers to build out their own game streaming service, enabling players to play them directly from the cloud.

    Check out this project…

  • T-Mobile Scam Shield

    T-Mobile Scam Shield

    I led UX design for two major releases of T-Mobile’s scam protection platform: the original NameID app in 2018—an industry first among major U.S. carriers—and the full redesign and rebrand as Scam Shield in 2020. The product gave users direct control over scam blocking, caller ID, and number privacy in a native mobile experience.

    Check out this project…

  • T-Mobile Visual Voicemail

    T-Mobile Visual Voicemail

    I was asked to wipe the slate clean and redesign Visual Voicemail with a focus on meeting customer expectations in the era of always-on, always-connected, always-there cloud computing and unlimited high-speed data.

    Check out this project…

My thoughts on AI

What drives me

I’m a Designer but there is more that makes me tick: I’m a dad, a maker, a skier, a cyclist, a tinkerer, and a problem solver. I have a relentless drive to create, reinvent, and improve.

Impact-oriented, customer obsessed UX solutions

Located within cycling distance of downtown Seattle.

contact@charleswaite.com